Service Contracts for all BSD punchers

Service Contracts are available in most regions with a range of options to suit a level of service and budget to ensure your BSD instrument operates as a reliable and efficient part of your laboratory workflow. Please contact us with any service, Service Agent or spare parts enquiry.

Service contracts within the Australia and New Zealand region are handled directly by Microelectronic Systems. A network of Authorised Service Agents provide spare parts, service and service contracts across the globe. See full list on the back page of our Product Catalogue.

Items listed below in the service contract inclusions apply only during the contract period, which is normally 12 months. Longer contract terms are available. For full details of service terms, conditions and pricing please contact us.

  •   New Sales
  •   Continuity of Service and Support
  •   Authorized service agents
  •   Technical support and software updates
  •   Large inventory, long term supply of spare parts

Servicing BSD models: BSD100, BSD300, BSD304, BSD600 DUET, BSD600 PLUS; Wallac Multipuncher spare parts also available.

BRONZE

SERVICE CONTRACT

  • One repair visit
  • One preventive maintenance service
  • Technical support via email or telephone
  • Spare parts at list price

SILVER

SERVICE CONTRACT

  • One repair visit
  • Two preventive maintenance services
  • Technical support via email or telephone
  • 15% discount on spare parts

GOLD

SERVICE CONTRACT

  • One repair visit + one emergency visit
  • Two preventive maintenance services
  • Technical support (incl. free software upgrades)
  • Included repair and spare parts *

* Conditions apply.